Q: Is sample order available?
A: Yes, it’s available upon request.
Q: How much will the express delivery cost for the sample?
A: The express delivery cost depends on the sample quantity, weight, carton measurement and which country you would like to send. You can enquiry our sales person for exactly information.
Q: How to ship the products to us?
A: For samples order, usually delivery by carrier like DHL, TNT, FEDEX etc; for MP order, usually ship by above terms and air or sea.
Q: Can we have our logo to be printed on the units or packaging?
A: Yes,we can print on product & packaging with your customized LOGO.
Q: What can I do if I have more questions need be answered.
A: Please send us your detailed enquiries or questions.
Q: Do you accept OEM/ODM?
Q: When will you ship my order?
A: Ordinary,once we get confirmation for payment,we will ship order within 2-5 days.
Q: Are OEM products same features as original?
A: OEM products have all the same features as original.
Q: What is your terms of payment?
A: Payment《1000USD,100% in advance.
Payment>1000USD,30% TT in advance,balance before shippment.
Q: How about warranty?
A: months warranty.
Q: How can I get a sample of any product for confirm the quality?
A:1. Please give us your exactly specs details. We can provide you a sample according to your specification.
Q: I don't know the material or any other material information, how can i order this from you.
A: It's the best way if you can send us a sample, so we can according to your sample give you a counter sample for checking the uality, also we will quote a price for you checking the cost. After confirmed all of this. You can contact our sales for an rder.
Q: I am a small wholesaler, do you accept small order?
A: It's no problem if you are a small wholesaler, we would like to grow up with you together.
Q: Can you make OEM or ODM service?
A: Yes. We can accept OEM service. Meanwhile it's also welcome to choose our ODM products.
Q:COULD I BUY 1 PC SAMPLE FIRST AND SMALL ORDER?
A:Of course,we support free sample.Small order is welcome,especially for new customer under certain condition.
Q:HOW ABOUT THE QUALITY?
A:Have acquired the ISO9001:2008,CE,FDA Certification and other certification.100%QC in produce process and before the goods beingpacked up.
Q:IF I HAVE MY THOUGHTS,DO YOUR HAVE PERSOM TO DESIGN ACCORDING TO MY CONCEPT?
A:Certainly,our design team is willing to do it for you.
Q:HOW LONG TO MAKE A SAMPLE?
A:If we have stock,I'll send to you soon.If have custom color or logo,sample time is about 7-10 days.
Q:IS THE SAMPLE FEE REFUNDABLE OR NOT?
A:Sure,refundable once the order is confirmed.
Q:WHAT PAYMENT IS ACCEPTABLE?
A:Your payment can be made via T/T,Western Union,paypal,L/C.If you have other preference,please negotiate.
Q:HOW LONG ARE WE READY TO DELIVERY YOUR GOODS?
A:Sample time:7 days,mass production time:30-50 days per order quantity.
Q1:How can I get a sample of any product for confirm the quality?
A1:(1) Please give us your exactly specs details. We can provide you a sample according to your specification.
(2)You can send us a sample, we can give you a counter sample according to your sample.
Q2: How can I get a price of needed product?
A2: (1)Please give your exactly specs details to us. We can give you a sample and price accordingly.
(2)You can send us a sample, we can give you a counter sample and price according to your sample .
(3)If you don't know any specification, You can give us the pictures of the product, and the usage, we can give you a estimated price according to our experience. But exactly price must after we checking your original sample.
Q3. I don't know the material or any other material information, how can i order this from you.
A3: It's the best way if you can send us a sample, so we can give you a counter sample for checking the quality, also we will quote a price for you checking the cost. After confirmed all of this. You can contact our sales for an order.
Q4. I am a small wholesaler, do you accept small order?
A4: It's no problem if you are a small wholesaler, we would like to grow up with you together.
Q5. I am a designer, Can you help me to produce the sample which we designed?
A5: Our mission is to help customers to be successful. So it's welcome if we can help you solve problem and make your design come true.
Q6.Can you make OEM or ODM service?
A6: Yes. We can accept OEM service. Meanwhile it's also welcome to choose our ODM
Q7.How about the delivery time?
A7: Usually 20-30 days after getting the order advance payment. The specific delivery time depends on the items and the quantity of your order.
Q8.What is your terms of payment?
A8:(1) T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. ( Air shipment)
(2)T/T 30% as deposit and the balance against the BL copy. ( Sea shipment)
(3) Other terms based on the agreement with the customers.
Welcome to contact us freely for more detail.